Department - DEPT. OF MBA
Publication Type - Journal
Level - International
Title - ENHANCING CUSTOMER EXPERIENCE AND ENGAGEMENT THROUGH AI
CHATBOTS IN CRM
Volume - VOL. 23, NO. S1(2025)
No - ISSN:1581-5374 E-ISSN:1855-363X
Page No -
Year - 2025
Date - 06-08-2025
First Author - Dr Soniya K
Second Author - Ms.A. Aaziya
Other Authors - Dr. G. Mohanraj
DOI/URL -